Q1: Why choose Macy Lab?
- Professional manufacturer with more than 10 years experience
- Mainly exported to the European and American markets, and we are also involved in other markets.
Q2: Are you a factory or a trading company?
A2: We are professional manufacturer of UV/Vis Spectrophotometers, Atomic Absorption Spectrophotometer, Micro-volume UV/VIS spectrophotometers , ICP item and Nucleic Acid Automatic Extraction System. And we have three R&D and production bases in Shanghai, Beijing and Jiangsu, and three wholly-owned subsidiaries.
Q3: OEM , ODM acceptable or not?
A3: Absolutely, yes.
Q4: What can i get the price?
A4: Usually we quote within 12 hours after we get your enquiry
Q5:What are your Delivery terms?
A5: We accept FOB,EXW,CFR . You can choose the one which is most convenient or cost-effective for you.
Q6: What about the after-sale service?
A6: Our spectrophotometer consumables are fully equipped, good after-sales service system and one-year warranty commitment, which can solve customer's worries.
We can ensure our customers to purchase the components and parts within 5 years. And the product updates and replacement will not be affected.
Q7: What about the M.O.Q?
A7: Usually we don' t have M.O.Q, we can offer even only 1 unit, while , you are welcome to order in bulk, and we are quite pleasure to offer a big discount.
Q8: Sample order is OK?
A8: Sample order is no problem.
Q9: What' s kind of shipment for customer choosing?
A9: Usually ship by sea, by air.
We can also provide reasonable solutions according to your transportation requirements.
Q10: Can you offer quality certification?
A10: Of course. We have all kinds of certificate such as EU CE certification, EU ROHS certification, US FDA certification, CQO and ISO9001 Quality management system certification; environmental system certification ISO 14001; occupational health system certification ISO 45001; FCC certification and so on.